We understand that you may need to blacklist a fraudulent customer. We've made that extremely simple.
Blacklisting a customer from your shop
Go to Fraud Shield › Blacklists
Click on Add Blacklist
Select the type of input data to blacklist (e.g: the customer's IP address)
Paste the customer's IP in the Blocked Data form
Once completed click Save Blacklist
Congratulations, you've blocked a customer's IP address. This specific IP address will never be able to purchase anything from your shop going forward.
Do note: You are also able to block customer's Email Addresses, Countries, ISPs, ASNs, and Hosts.
If you would like to get more help with blacklists, please reach out to us at firstname.lastname@example.org (or click the icon below to chat with us!).