Ditch platforms that fail to protect your integrity as a digital entrepreneur. Sellix ensures the stability and security of your products all day, all night. Stop blocking legitimate customers, and start blocking fraudulent customers. 🛡️

What is Fraud Shield?

Our fraud prevention software detection system values your customers and generates a fraud score from 0 to 100, where 100 means that the customer is trying to fraudulently purchase a product.

Our suggested values for your products are:

  • 75 to block suspicious transactions

  • 85 to block high risk transactions

You can mass edit your fraud settings here.

If one of your customers receives the error message "Transaction flagged as potential fraud (FLAG_ID)" it means that their fraud score has scored above what you have set for your products.

I think it's broken, what do I do?

If you believe that the Sellix fraud prevention system returned an error, please email us the FLAG_ID (random string in between the parentheses) and we will better analyze it.

How do I disable Fraud Shield?

If you wish to disable our fraud detection system, set the maximum score to 100.

Please note that by doing this, PayPal will see and flag your risky transactions, this may decrease the trust in your PayPal account and thus having a higher chance of being placed under limitation.

By disabling our fraud detection system you will also be open to chargebacks and PayPal disputes, as many are blocked by our system every, single, day.

Have a question about our security apparatus or have a suggestion? Feel free to reach out to us at support@sellix.io (or click the icon below to chat with us!). 😃

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