Our goal is to provide you with the best-in-class support within 2 hours of the request, doing so in a way that's efficient for us all. Our team is available seven days a week.
From time to time, our wait times may be longer than usual. To get your questions answered now, we encourage you to search our help center for information first.
If you can’t find the information you need and would like to get in touch with us, we’re always here to help.
There are three ways you can reach our team:
Via email at email@example.com for general, and firstname.lastname@example.org for security
Via live chat, use the chat widget at the bottom right of your dashboard
Via discord chat, by joining our discord (Pro/Business/Enterprise users only)
Tip: Be sure to include as much information as possible when describing your issue so we can help you as quickly as possible.
If you're looking to contact the individual operator of a Sellix-powered shop, please review this article to learn more.