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I'm having issues connecting PayPal to my shop
I'm having issues connecting PayPal to my shop

A simple but helpful article on issues as to why you can't connect PayPal to your shop

Daniele avatar
Written by Daniele
Updated over a week ago

In some rare cases, you won't be able to add PayPal to your shop. These errors include "Merchant ID is already registered" and "Merchant ID is invalid".

If you've across this error and are experiencing issues, please follow the instructions posted below.

Is there a fix for this issue?

In order for us to remedy this, please provide our payments team with your Merchant ID. It may take up to 24-48 hours for us to fully tie your PayPal Merchant ID to your Sellix shop.

How do I contact the payments team?

Our payments team is available Monday to Friday from 11 AM to 6 PM. Please review this article to learn more about how to get in touch.

How do I find my PayPal Merchant ID?

This is fairly simple. You can find your PayPal Merchant ID in your settings.

If you can not find the Merchant ID in the settings, please open your payment button in the saved button list, and select your merchant account id on the edit page.

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