Experienced prolonged loading when sending crypto payments? This issue often occurs when the cryptocurrency network, such as Solana or others, is overloaded with transactions.
Identifying the problem
The problem manifests when you click the "Send" button in your wallet and instead of processing the transaction instantly, the loading icon continues indefinitely. This occurrence signifies that the cryptocurrency network is currently overwhelmed with transaction requests.
What to do
If you find yourself in this situation, there are a few steps you can take to address it:
Be patient. Sometimes, the network congestion resolves itself, and the transaction eventually goes through.
Allow up to three minutes for the loading process to complete. During peak times, transactions may take longer to process due to network congestion.
Avoid refreshing the page or cancelling the transaction prematurely. Doing so could potentially disrupt the transaction process or result in duplicate payments.
If after waiting for a reasonable amount of time the loading persists, it's advisable to try sending the payment again later. Waiting for network congestion to subside can significantly increase the likelihood of successful transaction processing.
Why It Happens
Cryptocurrency networks like Solana have a limited capacity for processing transactions at any given time. When the demand for transactions exceeds this capacity, delays and congestion occur. During periods of high activity, such as when there is a surge in trading volume or the launch of a popular token, network congestion becomes more prevalent.
Troubleshooting
If you still need help, feel free to reach out to our Support team and we will be happy to help.