Account Basics

Dive deep into all of the features your account unlocks with Sellix

17 articles in this collection
Written by Andy

The Basics

How can I transfer my old reviews to Sellix?

Switch to Sellix and we'll transfer all of your old reviews, no questions

Written by Andy
Updated today

How do I change my business logo?

Easily upload or remove a logo for your Sellix-powered business

Written by Andy
Updated today

How do I create a coupon?

Easily manage or create promotions and grant coupons to all or individual customers

Written by Andy
Updated today

How do I use a custom domain for my shop?

A custom domain allows you to show the world how serious you are about business

Written by Andy
Updated today

How do I upgrade my Sellix subscription?

Build your digital ecommerce empire with our Premium subscription features

Written by Andy
Updated today

How do I claim or change my username?

Changing your username, claiming inactive usernames are all present in this article

Written by Andy
Updated today

How do I change my password?

We believe in changing your password once every 3 months to ensure account security

Written by Andy
Updated today

How do I reset my password?

Retrieving forgotten passwords with Sellix is simple and here's how

Written by Andy
Updated today

How do I enable multi-factor authentication?

All about how you can keep your account safe and secure from pirates with Sellix

Written by Andy
Updated today

How do I change my email notification preferences?

Easily opt in and out of emails from Sellix by muting all or specific emails

Written by Andy
Updated today

How do I update my payment information?

We're very excited you're taking the steps to get ahead of the game with your subscription

Written by Andy
Updated today

How do I request a refund for my subscription?

If Sellix isn't what you were looking for, we're more than happy to provide a full refund

Written by Andy
Updated today

How do I delete my Sellix account?

While we're honestly sad to see you go, deleting your account is very simple

Written by Andy
Updated today

Basics Plus

Guidelines for images in your Sellix shop

We highly suggest that you should follow these guidelines when you are uploading images to your Sellix shop

Written by Andy
Updated today

Why was my account terminated?

Information detailing the termination of your business on Sellix

Written by Andy
Updated today

I didn’t receive a verification email. What should I do?

Something is definitely not right. You came to the right place, let's get right to it.

Written by Andy
Updated today

What is the maximum file size for uploaded attachments?

Everything you need to know about file and cloud storage limitations on Sellix

Written by Andy
Updated today