Customer Guides

Get answers to all the questions related to your customers FAQs

7 articles in this collection
Written by John and David Bell

General FAQs

How do I report a fraudulent seller?

View the violations and how to properly report fraudulent sellers on Sellix

Written by John
Updated over a week ago

How do I leave a feedback?

Learn how to write a review after purchasing a product

Written by David Bell
Updated over a week ago

reCAPTCHA is not working. What do I do?

Written by John
Updated over a week ago

Payment FAQs

I have questions about a refund

Order cancellations, direct refunds, and more

Written by John
Updated over a week ago

I have a question about a purchase

Details for point of contact, report violations, and more

Written by John
Updated over a week ago

My transaction has not been confirmed, what can I do?

Quickly fix confirmed Bitcoin transactions

Written by David Bell
Updated over a week ago

I'm having issues with my payment

Payment failures, confirmations and more

Written by John
Updated over a week ago